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Jardin

Delivery

We only deliver to certain countries of the European Union.

Below is a list of the countries we can deliver to you:

Austria - Belgium - France (except overseas regions) - Germany - Italy (excluding Vatican City and San Marino) - Luxembourg - Netherlands (except overseas regions) - Portugal (except the Azores and Madeira) - Spain (except the Canary and Balearic Islands).

In addition to this, you will need to know more about it.

On request, we can also ship plants via DPD or DHL to the rest of Europe. Please contact us by email if the store does not offer delivery to your country.

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All products are delivered to the address you indicated in your order or to the relay point (if the delivery option chosen is a relay point).

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Regarding the choice of relay point, it is not possible to do so when ordering. After ordering, you will receive an email to choose the desired relay point.

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Mondial Relay teams work from Tuesday to Saturday.

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We only ship packages on Tuesday mornings to maximize the chances that you will be delivered the same week (although delays beyond our control may occur).

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Shipping costs and risks are the responsibility of the customer.

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All orders placed late in the week are likely to be shipped the second Tuesday following these. Example: an order placed on Sunday or Monday is not guaranteed to leave on the coming Tuesday, but the one after.

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We cannot be held responsible for non-compliance with the indicative delivery times of our carriers.

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From November to March, the plants are only shipped if the weather permits.

An order can therefore be delayed for several weeks if the temperatures are below 10 ° C.

The customer can explicitly request (by e-mail) a shipment despite the cold, always at his own risk.

In addition to this, you will need to know more about it.

We accept payment by bank / credit card (via the integrated WixPayment system), via Paypal or European transfer.

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An order cannot be shipped if it is not paid.

After your order has been shipped, you will receive an invoice by e-mail.

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For any further information, do not hesitate to contact us via the "Contact" page.

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